Effective Date: March 2025
Welcome to the Eastern Cape Tourism Awards & Expo (“ECTA,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of personal and non-personal information:
1.1 Personal Information
When you interact with us, we may collect personal information such as:
- Name
- Email address
- Phone number
- Business or organization name
- Billing and payment details (if applicable)
- Any information submitted via forms (e.g., award applications, exhibitor sign-ups, sponsorship inquiries)
1.2 Non-Personal Information
We may automatically collect non-identifiable information, including:
- Browser type and version
- Device type and operating system
- IP address
- Pages visited and interactions with our website
- Referral sources (how you found our website)
2. How We Use Your Information
We use your personal data to:
- Process award applications, exhibitor sign-ups, and sponsorships
- Respond to inquiries and provide customer support
- Send event-related updates, newsletters, and marketing communications (with your consent)
- Improve website functionality and user experience
- Comply with legal obligations and protect against fraud or security threats
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share data in the following circumstances:
- Service Providers – We may use third-party service providers to assist with email communications, website hosting, or event registration.
- Legal Compliance – We may disclose information if required by law, regulation, or court order.
- Event Partners & Sponsors – With your consent, we may share your contact details with select sponsors or partners for event-related purposes.
4. Data Protection & Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights & Choices
You have the following rights regarding your personal data:
- Access & Correction – Request access to or correction of your personal information.
- Opt-Out – Unsubscribe from marketing emails at any time.
- Data Deletion – Request deletion of your personal data (subject to legal and operational requirements).
To exercise these rights, contact us at awards@ecta.co.za.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and collect analytics data. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: awards@ecta.co.za
Phone: 082 437 7600
By using our website, you agree to the terms outlined in this Privacy Policy.
